Vinted Users Express Frustration About Sizing Modifications
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
This online marketplace has revised its sizing categories for women's and children's garments without notifying all shoppers about the modification.
Digital Channels Backlash
Numerous buyers and vendors have taken to social media stating that platform listings now display an altered size classification than originally posted due to the recalibration.
The platform stated the updated approach better aligns with other platforms.
The platform has recommended to check their listings and manually change the size where appropriate, causing user dissatisfaction.
Measurement Approach Modifications
Previously, the sizing featured one number and one letter, such as S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size was previously a 12 but currently displays as UK 16-18.
Shopper Experiences
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, located in Scotland, stated items she posted featuring size 14 markings were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Required Changes
Another shopper, located in England, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she explained.
Platform Context
The app has more than 100 million shoppers, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: previously, the platform withdrew an update regarding delivery choices following member complaints.
